Live Help Pro is a leading provider of Live chat service management solutions that enable website professionals to manage their site infrastructures and Iservices with greater ease and efficiency. Our aim is to simplify the Real Time Communications that the professionals face with intuitive, innovative, and cost-effective solutions that combine uncompromising performance with ease-of-use. Available in various languages, our Livehelp Software solutions are used by organizations spanning all industries, sizes and Governments
Live Chat Live Help has a 100% web-based version which supports a broad range of web browsers on different operating systems, including IE, Firefox, Safari, Opera, Google Chrome on Microsoft Windows, Mac OS, Linux and so on. Live Help has a windows Desktop application. Basic setup includes simple online registration and placing of the chat button code or link on your website pages.
After completion of trial form, you will receive detailed information on the Product Activation in a separate e-mail, which will contain a attached Subscription Info. We automatically send you a few lines of HTML by email. Copy the HTML from the email, add it to your web site, and you’re done! You have control over how and where Live Help button appears on your site because the HTML code is placed on your web page.
Live Help Professional hosted application, will help to ensure that you make the most of your investment in Live Help Caht-helping you achieve what you need from software and getting you up and running as soon as possible.
There are hundreds of IT help desk, service desk, IT service management and IT asset management products out there, and it can be difficult for customers to choose between them.
Manager Dashboard | Admin Portal | Reports |
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View real-time graphs of your help desk's activities and performance and generate built-in report |
Give administrators an overview of the state of affairs in the Livehelp Service Desk and an asset inventory overview. |
Generate detailed reports on your help desk activity, service quality, assets, tasks and more. |
Ticket Management | IT Benchmark | ANALYTICS |
Automate your help process from beginning to resolution and keeps track of user’s activities |
Compare data of your IT performance with previous periods and other IT departments worldwide to evaluate performance. |
View detailed reports with analytics that are clear and useful information, and customize reports to pinpoint your Marketing data. |
Customization | Monitoring | Remote Control |
Customize Livehelp’s button to meet any need or requirement, integrate with third-party apps |
Monitor the vital parameters of your team network, system processes, and many more. |
Livehelp’s native remote control capabilities allow administrators to offer remote assistance |
The livehelp Professional Services Team takes a personal approach to consultation and implementation working with you to identify your specific business needs, tailor the solution to suit those needs, and execute the necessary plan from start to finish.